December 20, 2017|
TSA Offers Helpful Advice, Messenger Assistance, and More
Before you head to the airport this holiday season, AAA encourages travelers to visit the Transportation Security Administration (TSA) website. TSA.gov features helpful articles and videos pertaining to holiday air travel. Articles cover a variety of topics including traveling with infant children, tips for seniors, traveling with food and gifts, and more. Specific questions may be sent to the TSA through Facebook Messenger with live assistance available from 8 am – 10 pm ET weekdays; 9 am – 7 pm on weekends and holidays. In addition, automated information is available in several languages by calling the TSA Contact Center at 866-289-9673. Representatives are available 8 am – 11 pm ET weekdays; 9 am – 8 pm weekends and holidays.
Holiday travelers need to remember the 3-1-1 rule for carryon luggage – liquid containers limited to 3.4 ounces each, all liquids placed in a one-quart transparent and sealable bag, one bag per passenger. TSA’s top five holiday tips are 1) get to the airport early – parking may be a challenge and lines inside the airport may be long; 2) use your time in the checkpoint line wisely – no beverages, have documents ready, electronic items in checkpoint bins; 3) don’t wrap gifts, use gift bags instead; 4) if traveling with food, the 3-1-1 rule applies to anything that is liquid, spreadable or pourable; 5) don’t bring prohibited items including snow globes that may contain more than 3.4 ounces of fluid.
AAA Travel reminds travelers that if you have a medical condition or a disability and need special assistance going through the screening process, call the TSA Care Line at 1-855-787-2227 or ask for a Passenger Support Specialist when you arrive at the security checkpoint. TSA Cares representatives are available Monday through Friday 8 am to 11 pm and weekend and holidays 9 am to 8 pm ET. If possible, call them a few days before you travel.
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